Platform for Voice and Video-A Cisco Case-Study

By upgrading to the latest version Cisco Unified CM, you will improve collaboration with easy access to rich video, voice, conferencing, and IM and presence technology that empowers people to engage and innovate -- anywhere, on any device. Cisco has upgrade options and resources to ease the transition and best fit your business needs, including cloud deployment options.

A great example of a recent upgrade by Cisco is Vistaprint. The Lexington, Massachusetts-based retail electronic service company grew by leaps and bounds between 2009 and 2012 thanks in large part to their aggressive media campaigns seen all over the world.  The growing enterprise wanted to make sure that its employees could readily collaborate with colleagues in any global office, for customer projects and business planning.

“Decisions can take a long time when you rely on email and phone conversations because you can’ see whether someone who usually speaks another language understands you, and you can’t share designs,” said Vistaprint VoIP Manager Jimmy Yan.

Vistaprint built a strong foundation for collaboration and customer care by adopting Cisco® Unified Communications and collaboration applications.

“Cisco supports our business goals because it’s at the forefront of communications and collaboration, and support is outstanding,” says Yan.

Utilizing four Cisco Unified Communications Manager clusters around the world, the solution connects the Vistaprint team via 3000 Cisco Unified IP Phones to approximately 100 workers in the company’s printing plants who use Cisco Unified Wireless IP Phones so that coworkers can reach them anywhere in the plant to report equipment issues that could affect job deadlines.

Additionally, to reduce data center costs, Vistaprint virtualized its Cisco applications and other business applications, and hosts them on a Cisco Unified Computing System™ (UCS®) C-Series Rack Servers. 

“Every Cisco UCS server we deploy replaces four of our old servers, saving data center space, power, and cooling costs,” Yan says. 

The company also uses Cisco Nexus® switches, Cisco Unified Wireless Network, and Cisco Wide Area Application Services (WAAS) for WAN acceleration.

Take advantage of this unmatched experience through best-of-breed applications and devices that Cisco Unified Communications solutions have to offer. You’ll be able to create video conferences and get closer to customers fast.  Learn how to scale your experts while lowering total ownership costs.

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